Answering Services: What Business Owners Should Know New businesses are usually trying to lower their overhead. This is usually accomplished by only spending on necessary expenses. However, one aspect of any business that is hard to economize is the amount spent on a receptionist. A receptionist makes up one of the major components of any business and it is difficult to operate without one. Employing one at minimum wage will cost you a monthly total of $1200 upwards. What could save you from spending all this money is contracting an answering service company. Below are some points to help you understand how answering service pricing works. Contracting an answering service provider should be considered an investment. So, the first thing you must consider is the initial cost. An initial set-up fee is usually charged by most answering service companies. Depending on the company, this could be from upwards of $15 per client. The size of your business does not affect the setup fee. Small and large businesses alike are charged the same. Next on your list of considerations should be the answering service cost. Different costs are charged by different answering service providers. The total cost will be determined by the type of package you choose. The common trend among most answering service providers is that they have a standard monthly fee. This monthly fee will be a base to give you the bare minimum it will cost you per month to maintain the service. To cover a certain number of calls per month will cost you from around $19 upwards.
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It is necessary to consider additional features when discussing answering service pricing. A unique forwarding number is a good example. Answering service providers generally have their own selection of numbers from which you can choose from. Generally, purchasing a number will cost you from $10 upwards. There are separate charges that cover the cost of taking and delivering messages. The most common pricing for this rests at an average minimum of $5 a month.
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It is important to understand the packages available to suit different customer preferences. It is the client that determines how a package will be customized to their needs. This includes considerations such as the volume of calls a company receives to whether the contract is monthly or long-term. Usually, it is less affordable to maintain a monthly contract as opposed to a long-term contract. Longer contracts are ideal for larger businesses as they are cheaper and work especially well when you trust the answering service provider. Answering service pricing will be affected by call charging. There are two main types of call charging: calls can be charged per minute or per call. The types of calls you receive will affect which one you prefer. If you tend to receive longer calls, the second option may be better. $0.98 an $0.45 are the average charges per minute and per call respectively. With the information above, you now have a better grasp of how answering service pricing works.